Getting some problem with streaming your favorite channels from Roku TV? If yes, then we are going to share troubleshooting steps for this problem. You will be able to learn the steps after reading this guide thoroughly. You don’t find any need to call at any support number after reading it. Whether you are having a problem with single or multiple channels, this guide will fix all streaming issues in a one go. It doesn’t matter which model of Roku TV you are using. The steps are same for all models.
More than 90% of issues encountered in Roku TV are related to channel streaming. You might come across this issue when you have tried to watch your favorite show or movie. This error may disappoint you for a moment. Now, we are going to discuss steps in the next passage. You need to pay close attention to the steps.
Check whether you are connected to the internet or not?
This is the first step towards troubleshooting of the channel issue. Internet connection is a must for channel streaming. If you are not being able to watch your favorite show or content, then there might be some problem with the internet connection. Check the internet speed through ‘Speedtest’ link. If the network speed is not as per required for streaming, then you need to check the router and other network devices connected at home. Try playing some content from other devices connected to the same wireless network.
To check the network settings on your device, follow the steps mentioned below:
- Go to ‘Settings’ from the home page of your Roku TV.
- Go to ‘Network’ followed by a list of available networks.
- Check the wireless network status from here. You will find connection strength, IP address and type of connection you are connected to.
- Signal strength plays an important role in streaming. You can neglect this aspect from network status page. If the signal strength is proper, then you have to check the Roku TV box. If the signal strength is not Ok, then you need to call your internet service provider or power cycle your network devices.
Reboot your Roku device
If the signal strength of your network is proper but you are still getting the problem, then there is certainly some issue with the channel streaming of Roku TV. For this, you need to troubleshoot the system. Sometimes the problem with the Roku TV may lead to channel streaming problem. Reboot the system and restore it to factory settings. This will delete the whole data from the system. It acts as a last resort to the problem.
- Open ‘System’ menu from the settings tab.
- Scroll down to ‘System’ and click on ‘Restart’.
- The rebooting process will start after this. When this process gets completed, the channel issue will probably get fixed.
- If the channel on your Roku TV gets freezes, then you can troubleshoot this problem only by rebooting a system. Unplug the system from the power supply and wait for 10 minutes. Plug the device back into the power supply and check if the problem is resolved or not.
In case, the problem still exists, you can call Roku support or visit Roku page for instant help or support.
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